frequently asked questions

yes, there is a free parking lot with an ample amount of spaces!

unfortunately, our studio is on the second floor and there is no elevator in the building. accessibility is extremely important to us, and we are looking into options to create a more inclusive space in the future.

morning light is best, as the windows are mainly east facing, however the studio gets great light all day due to the skylight!

props are available to use such as books, crystals, magazines, vases, plants, vintage style retro fridge, kitchen island, lamps, etc.

at the moment, we do not offer equipment for rental.

minimum booking time is two hours.

yes! we offer both.

absolutely! we are able to host small events, with a standing room capacity of 50 people. if you have questions about hosting an event in our space, please reach out to us via email at hello@thestu.ca

absolutely! additional fees for cleaning or security may apply depending on the event. to serve alcohol, you must get a Special Occasion Permit, which you can apply for here.

refunds are not permitted after booking.

neither the booking fee nor other amounts already paid will be refunded whether you attend the rental or not.

if a rental must be cancelled due to force majeure, including any COVID-19 related closures pertaining to government mandates, this policy still applies in full.

if you wish to reschedule your rental, you must notify us in writing via email at hello@thestu.ca within 72 hours ahead of your scheduled rental. you will receive studio credit equal to the full amount you paid to reschedule your rental on a future date. studio credit expires three months from your initial booking.

if you wish to reschedule your rental less than 72 hours in advance of the rental, no refund in the form of studio credit, rescheduling, or monetary funds will be provided.